Welsh Government Firebreak FAQ’s & Advice

How can I contact Elwy Estates?

Our office will be closed from Friday 23rd October – Monday 9th November.

Key members of staff will be working from home and can be contacted by email on mail@elwyestates.com

If you are a tenant of Elwy Estates and experiencing an emergency (loss of heating/hot water, water leak or electrical fault) please call 07827 579601

Should I still pay rent?

Yes, all rent payments should be maintained on the normal rent due date.

We will not be able to take card transactions during this period and rent should be paid by bank transfer.

Bank: Lloyds Bank

Account Name: RFM (Rent from Me) T/A Elwy Estates

Sort: 30-65-64

Account: 18797768

Can I view properties during the firebreak period?

No, we are unable to undertake property viewings for sales or letting properties. Please email us on mail@elwyestates.com and we will contact you when the office is open and property viewings are permitted.